IT Support Analyst
Job Type
Permanent, Full-time
Primary Sector
IT and Telecoms
Makati City
IT Support Analyst
Salary: Php20, 000 dependant on experience

A software solutions company based in Makati is looking for IT Support Professionals to join their dynamic and expanding team.

Responsibilities include:
Tier 1 Support for all incoming tickets
Ticket resolution and escalation to higher level if Tier 1 efforts are exhausted
Responds to tickets on a timely manner
Community Forum Moderation and Chat Support

Bachelor's/College Degree in Computer Science/Information Technology or equivalent
Knowledge on networks and server maintenance, setup and security aspects
Good grasp of workflows
Ability to take on multiple tasks
Excellent English communication and interpersonal skills
Willing to work on rotating shifts and work-from-home

If you are looking for an opportunity to further enhance your career in IT Support, this is the right opportunity for you! Send in your CV now! (0917 867 6445 / 631 1525 / Visit our website for other opportunities as well
Contact Info
Lester Tagudar
Phone: 631 1525 / 0917 867 6445