VOIP Engineer
Job Type
Permanent, Full-time
Primary Sector
IT and Telecoms
Ortigas Center, Pasig City
Work Schedule: 1am - 10am (early morning shift)

A Global BPO company is currently looking for a VOIP Engineer who will be involved in managing Telephony Services for clients all across the globe. This role will be based in Ortigas Pasig City and offers a competitive compensation package.

Responsibilities will include:
• Troubleshoot VOIP related issues using in-house telephony debugging tools
• Provide technical assistance to end-users
• Carry out daily system monitoring.

Qualifications required:
• 1-3 years’ experience in managing telephony products such as Cisco, AVAYA or other brands
• Graduate of a degree in IT, Computer Science or equivalent
• Good understanding of SIP Trunking
• Experience in ancillary products such as Engage Quality Assurance Platform and Echo Surveys
• Certification in Incontact is a plus but not required
• Willing to work from 1AM to 10AM.

If this is something that you find interesting, kindly send your CV to cvs@i21recruitment.com.

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Contact Info

Phone: +63 2 8631 1525 / 0917 8676445 / 0917 8312167
Email: cvs@i21recruitment.com