Job Type
Permanent, Full-time
Primary Sector
IT and Telecoms
Bonifacio Global City, Taguig City
Job Type: Full Time / Permanent; Direct Employment
Salary: Open and negotiable

An exciting opportunity has been opened up by a Global Shared Services company who is seeking for a Voice Engineer Team Lead who will help out in leading the company’s Operations Team and provide support to the engineers and business.

The successful Voice Engineer Team Lead will be expected to carry out the following tasks:
• Provide 24x7 level 1 and 2 support for voice / telecoms services
• Perform daily, weekly and monthly reporting, analysis and recommendations
• Vendor Management and Shift Scheduling
• Process Improvement
• Ticket monitoring and assure proper handling
• Ensure effective and timely escalation
• Provide configuration expertise on the network infrastructure.

The ideal candidate will have the following qualifications:
• At least 3 years experience in Telecoms / Voice engineer in an IT 24x7 support environment
• Good skills in Telephony infrastructure and trouble shooting
• Able to work in a 24x7 shift based environment.

Should you find this role of interest and feel that this fits your qualifications, experience and drive, then take on the challenge! Apply now and send your CV to Lester Tagudar on cvs@i21recruitment.com for immediate consideration. You may also contact us on +63 (2) 8631 1525 / 09178676445 / 09178312167 / 09088995295 / 09253676445 for further concerns or clarifications.

Please keep your lines open and check your email (inbox & spam/junk folders) regularly for any correspondence regarding your application.

Thanks and we look forward to hearing from all of you!

Contact Info

Phone: +63 2 8631 1525 / 09178676445 / 09178312167 / 09088995295 / 09253676445
Email: cvs@i21recruitment.com